How to deal with Irate People

In retail we have to do this all the time (late deliveries, declined cards, DOA goods etc). Reading this, I realized it's exacly what I do, empathize, make sure the customer knows you're inconvenienced too, then, bring things down to a normal level of sanity.

Open Loops: How to Deal With An Irate Person

Motion Video Effects for the rest of us

just watch this.

More 5D MkII visuals from Laforet

As we're slowly finding out, it does take effort to get get good footage from the 5D MkII, but, when you exert that effort, it pays you back big time.

Check out the latest from Vincent Laforet here.

Indy film making is going to get very interesting this year, will it make it to the silver screen?

How the hell am I gonna convince myself NOT to buy one of these things?

5D MkII finally out in the wild

Well Dan Chung seems to have nabbed himself one of the first retail examples (jammy git!)

Check out his first video here

Just makes me want one more.

Oh, note the redrock micro DSLR cage, Mr Chung obviously knows the right people.

Update: another nice video here

What Credit Crunch?

Nobody seems to have told the shoppers at London's new Westfield
centre that we're on the brink of global financial meltdown.